Here’s a professional and clear Warranty Page for Fales Grand, tailored for the automotive B2B sector (Tyres, Tubes, Wheels & Batteries). It is designed to build customer confidence while protecting your business legally and operationally:
🛡️ Warranty Policy
Fales Grand General Trading LLC stands behind the quality and durability of all our products. Our Warranty Policy outlines the terms and conditions under which claims can be made and resolved.
🔧 Covered Products
This warranty applies to the following product categories:
- Tyres (Passenger, Truck, OTR, Industrial)
- Tubes
- Wheels & Rims
- Batteries
⏱ Warranty Period
| Product Category | Warranty Duration |
|---|---|
| Tyres | Up to 2 Years from invoice date or limited to tread life (whichever comes first) |
| Tubes | 12 Months from invoice date |
| Batteries | 6–12 Months, depending on model and application |
| Wheels/Rims | 24 Months against manufacturing defects |
✅ What is Covered
Our warranty covers:
- Manufacturing defects in materials or workmanship
- Structural integrity under normal use and conditions
- Early failure due to internal quality issues (not caused by external factors)
❌ What is Not Covered
The warranty does not apply to:
- Damage from misuse, accidents, or improper installation
- Road hazards (e.g., punctures, cuts, impacts)
- Overloading, under/over-inflation, or poor maintenance
- Natural wear and tear or unauthorized modifications
- Products used in racing, off-road, or unapproved applications
📋 Warranty Claim Process
To submit a claim:
- Report the issue in writing within 7 days of discovery.
- Provide:
- Invoice & product batch/serial number
- Clear photos or videos of the issue
- Installation and usage details
- Our team will investigate and may request return of the product for inspection.
Resolution Options (at Fales Grand’s sole discretion):
- Replacement with an equivalent product
- Pro-rated credit toward next purchase
- Repair (if feasible and appropriate)
⚖️ Limitation of Liability
- Fales Grand shall not be liable for indirect, incidental, or consequential damages, including loss of income, delays, or reputational harm.
- Total liability is limited to the original invoice value of the defective product.
🌍 Region-Specific Terms
Warranty policies may vary slightly based on country regulations or distributor agreements. Please consult your local representative for specific conditions.
📞 Need Support?
Our Warranty & Quality Control Team is here to help.
📞 Call us at +971 4 228 8441
💬 WhatsApp +971 52 526 2178
📧 Email: info@falesgrand.com
🌐 Visit: www.falesgrand.com
