FAQ
01: What does Fales Grand specialize in?
We are a Dubai-based B2B company specializing in the production, export, and distribution of tyres, tubes, wheels, & batteries. We supply to distributors, wholesalers, and importers across Africa, the Middle East, Asia, and Latin America.
02: Where are your manufacturing and distribution hubs?
We operate with strategic hubs in China and Iraq, along with our main headquarters and warehouse in Dubai, Sharjah, & Ajman, UAE.
03: What brands do you offer?
We offer our house brands like Crystal Tyres, Power GT Radial, A-One, EverRide, Trex, and Black Wolf, as well as trusted global brands such as LingLong | Zodo | Wanda Tyre | Roadboss Tire | Tyre Advance | Doublestar | Taitong TBR Tire | LU-HE | Greforce | KingBoss | ZexTour | Aoteli Radials | Ansu and more.
04: Do you provide OEM or private label services?
Yes, we offer OEM/private branding and exclusive distribution options for qualified partners in select markets.
05: What quality certifications do your products meet?
Our tyres and batteries meet international standards including DOT, ECE, GCC, SONCAP, and ISO certifications.
06: Do you export globally?
Yes. We export to over 30 countries and offer door-to-port and FOB/CIF terms, depending on your location.
07: What are your shipping terms?
We offer flexible Incoterms including FOB, CIF, and EXW based on your preferred port and order volume.
08: How long does delivery take?
Delivery timelines vary by destination and stock availability. For stocked items in UAE, we offer same-week dispatch. For container shipments from China, lead time is typically 2–4 weeks.
09: What is your minimum order quantity (MOQ)?
Our standard MOQ is 1 x 20FT container, but we also support mixed containers for tyres, tubes, and batteries.
10: What are your accepted payment terms?
We accept T/T, L/C, and partial deposits for new clients. Credit terms may be available for long-term partners.
11: Do you offer wholesale pricing?
Yes, we provide competitive B2B pricing for volume orders. Contact us for a customized quote.
12: How can I become a distributor?
Please fill out the Distributors Inquiry Form on our website or contact our sales team directly.
13: Do you offer after-sales support?
Yes, we provide technical support, warranty guidance, and marketing materials to our partners.
